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Terms

Payment terms

Overdue amount of interest calculated at 2% per year. month incl. Administrative expenses.
Payments must be done by a bank transfer, the order number must be provided to our account in Danish Bank.

Bank name: Danske Bank
Account no: 4710900280
Sort code: 4710
IBAN: DK4130004710900280
BIC: DABADKKK

Delivery Terms

Unique Frosting gives 7 days unpacking warranty of deficiencies. If the dealer does not have contradicted the delivery within 7 days from delivery date, the shipment as delivered according to the invoice.
Upon receipt of goods, check that the goods have not been broken up since the liability for receipted product lies with the recipient. If the dealer suspect that the shipment has been opened, the procedure is that the dealer either refuses receipt of the package, or the dealer in receipt field writes that the package has been received with caution, since it has been opened. Subsequently, through the dealer package and contacts Unique Frosting Aps, which then takes over damages if the shipment sent to Unique Frosting account.
All goods is shipped through UPS account (Standard or Express Saver) or Post Nord (Parcel).

Warranty

The watches are covered by a 2 years warranty from date of purchase. During this period, the dealer can submit a claim, provided the error is due to a manufacturing defect. This warranty covers, watchcases, movements, washers and hands and all links in the metal. The warranty covers watchmaker labor and materials.

The warranty does not cover:

• Water and moisture damage to not water protected watches (3 atm or less)
• Defects caused by abuse, misuse, negligent handling or other misuse
• The warranty does not cover the watch glass, batteries and chains / locks / watch straps made of material other than metal or scratches / wear caused by daily use.

Complaints typically takes one to four weeks from the date of receipt.
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